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Contributor
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Message 1 of 3

Receiving International Calls and Texts

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Is there a setting that prevents/allows a BT Mobile SIM to receive texts and calls from international numbers? People I know in Europe just haven’t been able to contact me by either method. Most recently I didn’t get several attempted calls from a major IT company support line.

I did have a similar issue with my BT Landline, but I was able to rectify that by changing BT Call Protect settings. I can’t find anything similar for BT Mobile.

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Message 2 of 3

Re: Receiving International Calls and Texts

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Hi @dwc, no there isn't a call protect service or similar for BT Mobile. Have you checked to see if there are any blocks set up on your mobile phone as most smartphones allow you to block unknown numbers in the settings? 

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Message 3 of 3

Re: Receiving International Calls and Texts

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Thanks Neil for the confirmation. As far as I can tell I have no blocking on my phone apart from a few persistent spammers. I do wonder if blacklist checking introduced enough of a delay to fool incoming calls. 

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