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Mdlawton
Beginner
165 Views
Message 1 of 5

Receiving Repeat Text Messages

Every day I receive 9 repeat text messages on my BT mobile. I can of course delete them but this is really tiresome. I cannot work out how to report this problem to BT to get them to stop this process and would appreciate any advice

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4 REPLIES 4
-Richie-
Expert
161 Views
Message 2 of 5

Re: Receiving Repeat Text Messages

Who is the sender of the messages ? your post is qute vague, the more detail the more accurate an answer you'll get.

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Mdlawton
Beginner
151 Views
Message 3 of 5

Re: Receiving Repeat Text Messages

Sky, Electricity North West, A Honda Dealer, BT Mobile themselves on arrival in Greece. \\sky and ENWL have investigated over several months now and are sure the problem is with my Service Provider. The challenge is how to contact the right technical help in BT.
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-Richie-
Expert
137 Views
Message 4 of 5

Re: Receiving Repeat Text Messages

I have BT Mobile and services from Sky, I've never had this issue, contact the BT Mobile help team, perhaps they're seen this before and know the cause.

Ring 150 from your BT Mobile and ask for 'mobile support'

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Mdlawton
Beginner
116 Views
Message 5 of 5

Re: Receiving Repeat Text Messages

Thanks-this sounds so obvious I should have thought of it but got obsessed by the website route! Regards ML

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