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Jonjo28
Beginner
349 Views
Message 1 of 8

Reward card

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I tried activating my reward card but it says click on the link but there is no link to click on can anybody help thanks
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7 REPLIES 7
Dean007
Recognised Expert
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Message 2 of 8

Re: Reward card

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Hi @Jonjo28

We can ask one of the moderators to help, but they are a busy and it may take them a little time to respond. They will post a message here for you with a special link. Once they get the form back, it will go in a list for them to deal with in order.

 

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Jonjo28
Beginner
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Message 3 of 8

Re: Reward card

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OK thanks
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Moderator
Moderator
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Message 4 of 8

Re: Reward card

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Hi @Jonjo28

Welcome to the community and thanks for your post!

Sorry for the problems you're having.  Did you receive an email with activation instructions?

Cheers,

Robbie

Community ModeratorRobbieMac
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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Jonjo28
Beginner
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Message 5 of 8

Re: Reward card

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No I have not received an email to activate my reward card
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Moderator
Moderator
309 Views
Message 6 of 8

Re: Reward card

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Hi @Jonjo28

Thanks for posting back!

The process is that activation instructions should be sent to your email address.  Send us over your details and we'll double check this for you.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

Community ModeratorRobbieMac
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
Jonjo28
Beginner
251 Views
Message 7 of 8

Re: Reward card

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Been able to activate my reward card thanks for your hep
Moderator
Moderator
230 Views
Message 8 of 8

Re: Reward card

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Hi @Jonjo28 Thanks for sending over your details. As you have confirmed earlier I can see that you have successfully claimed the voucher earlier today.

Cheers
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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