SIM replacement not arrived and I can’t order again
Hi! the 21th of September I’ve called BT as my iPhone got stolen, I ordered a new replacement SIM, and it never arrived. The problem is that I cannot order a new one as I have to wait the old number has been transferred in the replacement in 3 working days, now it’s more than a week and the number has not been transferred. Question1: will the old number be transferred only if I activate the sim (that I don’t have?)
Question2: if I don’t receive the sim, and the old number will never be transferred what should I do? (My previous number before BT was a Virgin Media but I passed in BT in June already)
I called BT 4/5 times and every time they just say: wait tomorrow, see tomorrow, check tomorrow and every day it’s the same story!!!
I use to work a lot with my phone and without SIM it’s a nightmare!!!! Please help me!