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Aspiring Contributor
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Samsung s10 freezing

Hello

I'm hoping someone can help us.

We purchased 2 Samsung s10's. One for my husband and one for me middle of June.

They constantly freeze. We have to turn the phones off then on again. A restart doesn't work. 

We've googled issue for a remedy. Everything we have tried does not fix our issues including wiping the cache partition and a reset. 

Our phones are increasingly becoming unusable.

 

The phones get very hot too

 

Can anyone help please?

 

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