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Newbie
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Signal assist problem

Hi i recently got a signal assist box it took 3 days and a phone call to bt to get it working we have 3 samsung phones at all got full signal straight away but mine dropped the connection and returns occasionally. Ive tried every thing i can think of resetting settings removing sim turning off and called bt 3 times to no avail. As soon as i move away from the property i get full normal mobile signal . Anyone got any ideas

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Expert
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Re: Signal assist problem

Hi @Stevegi 

It could be that your phone is picking up a low 4g signal and the phone will use that rather than 4g. Have you tried turning 4g off on your phone when at home to see if that makes any difference?

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