Well fingers crossed after 96Hrs.flashing green !! the booster has now turned to constant green and both phones showing 5 bars each , calls can be made and received , hope this keeps up
Since moving house two weeks ago I have had "No Service" on my mobile when in the house. I am at present going through evidence collection tests, phoning and texting people and keeping very detailed notes. Basically the phone works fine outside and zero indoors so the tests are confirming what I already told BT. I am told that reception in this area is very good. I am told that if the problem is only indoors, it is not a BT problem.
Early last week the BT mobile person I spoke to said he would send me something to plug into my Hub which would help, and that I was to use it only on my own system and nowhere else!! However it never arrived and this week I am back to testing.
I read on here about the booster and I presume that is what I was supposed to receive. Why is there a reluctance to supply this if it helps.
My broadband is excellent here, twice the speed that I had before without any tweaking whatsoever.
A neighbour has a Vodaphone mobile with good reception. Surely after many years with BT, i am not going to have to change provider?
Not in the UK I`m afreaid
According to Ofcom:
"No-one wants to move home or switch to a new mobile provider only to find they have next to no signal.
But if you are having coverage problems, don't be tempted to try and boost your signal with an illegal mobile repeater - because if you do, poor reception could be the least of your problems.
The unlicensed use of mobile repeaters could result in a fine of up to £5,000 and up to a year in prison."
The potential to cause interference with these devices, it quite high, and they can easily be detected by the mobile operators, so are not worth the risk. Remember that they are also transmitters, in both directions.
I passed the requirements for signal assist. There appears to be no acknowledgement of the service but I receeived an email five days later to say Signal Assist had been activated .. but as yet I had no box. This arrived yesterday. Plugged in, wired up to my HomeHub 6 and lights turned from red to green around 7pm last night. It flashed endlessly and is still flashing this morning but I shall wait the obligatory 24 hours to see what happens before ringing again. I did soft reset once in the hope ...
I say again ring 0800 800 150 and ask for the BT Mobile Technical Team. No signal indoors is just not an option for anyone. It works with BT Mobile but the engineer I spoke to was uncertain as to whether the Signal Assist works with EE/Orange. He said try and see. I will, once the darn box stops winking green and actually works.