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Cloudy
Beginner
1,301 Views
Message 81 of 183

Re: Signal booster

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I received my new BT Sim today.  Signal indoors poor.  BT Mobile technical team has launced a new Signal Assist Box about two weeks ago.  Eligibility determined by some tests (no idea what these do).  New box on its way to us.  We live in old building with three foot walls.  We shall see if this works. 

 

Ring 0800 800 150 and ask for BT Mobile Technical Team.  Try again if you need Signal Assist is what I recommend.

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EdSutton
Aspiring Contributor
1,242 Views
Message 82 of 183

Re: Signal booster

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Yes. As others, I rang up and they ran long tests. Call took 35 min but I've been promised a box in 3-5 days.

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Moonboots
Aspiring Contributor
1,192 Views
Message 83 of 183

Re: Signal booster

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Hi,

 

When i rang up the guy said he would send a signal box out but have not heard anything since.

Did anyone get emails etc to say it was coming as the guy said i may get info sent to me.

 

Just want to make sure that its being sent out

 

Cheers

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GrandadClive
Contributor
1,171 Views
Message 84 of 183

Re: Signal booster

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Hi Moonboots

Come to think of it no didn't receive anything except the box which just plugs in and works like magic.
Spoke on Monday box arrived Friday.

Grandad Clive
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Moonboots
Aspiring Contributor
1,140 Views
Message 85 of 183

Re: Signal booster

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Thanks for the info Grandad Clive,

I hope it is on its way then, fingers crossed
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Cloudy
Beginner
1,135 Views
Message 86 of 183

Re: Signal booster

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I was promised signal booster and told it would arrive in 3-5 days but no email confirmation.  We shall see.

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Dogandbone
Aspiring Contributor
1,114 Views
Message 87 of 183

Re: Signal booster

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Received the booster today, I had a text from DPD to confirm approx delivery time ,  have set it up as per instructions, now just waiting for the green light to stop flashing could be up to 24 hrs to activate, I assume I do not have to phone BT to activate  ?

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GrandadClive
Contributor
1,097 Views
Message 88 of 183

Re: Signal booster

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Mine did that so I turned it off and on again and it went steady green
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GrandadClive
Contributor
1,093 Views
Message 89 of 183

Re: Signal booster

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Didnt have to call BT
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Dogandbone
Aspiring Contributor
1,023 Views
Message 90 of 183

Re: Signal booster

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Well the assist signal booster has been switched on for 26 hrs now , still flashing green , have been in contact with technical support have carried out soft and hard resets  without any success, so now have mobile phone x2 and assist signal booster that do not work, the only saving grace was the booster came FOC .Smiley Mad

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Smiley Mad
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