cancel
Showing results for 
Search instead for 
Did you mean: 
Keara
Beginner
92 Views
Message 1 of 2

Sim card

Go to solution

Hi all 

I'm after some help if you can, few years ago I got my dad a sim on my account as he was in hospital. 

He has now passed away a week or so ago.

Now my question can I cancel the sim or cut the plan down to next to nothing ?

 

Keara

0 Ratings
Reply
1 REPLY 1
Highlighted
Moderator
Moderator
82 Views
Message 2 of 2

Re: Sim card

Go to solution

Hi @Keara,

Welcome to the Community and thank you for posting.

I'm sorry to hear that your Dad has passed away. I know this has been a difficult time for you and your family.

If you call the Mobile team on 0800 169 1663, they'll be able to help you with getting that plan removed.

Please give them a call and let me know how you get on?

Thanks

PaddyB