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zebedee1
Newbie
2,591 Views
Message 1 of 3

Sim still not activated after 24 hrs ..

Hmm, just about to transfer all my families phones over from vodafone to BT, based on the good sim only family deals. However i'm wondering if i should have researched this more first? I received 2 sims and needed to activate one straight away. all the advertising says it takes a few minute to 3 hrs.. afetr 3 hours i contacted chat - no, its between 3-24hrs. and this morning i'm told there is a technical problem with BT...and it should be sorted very soon.. still no activation..phone is unlocked, ready and waiting. as is customer...

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2 REPLIES 2
Dean007
Recognised Expert
2,578 Views
Message 2 of 3

Re: Sim still not activated after 24 hrs ..

Hi @zebedee1

It can take upto 24 Hours but normally much sooner. I would keep turning the handset off and on to see if and when the signal comes.

If its not activated by the morning, call back first thing or do an online chat..

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Jonny64
Aspiring Contributor
2,467 Views
Message 3 of 3

Re: Sim still not activated after 24 hrs ..

It does take long time for number more over
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