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scunny
Aspiring Contributor
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Message 1 of 3

Smartphone.

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I wonder if anyone would advice on the awful position I seem to have got myself in with BT.  I have had a SIM only a/c for around a year. Then I ordered a Samsung Galaxy 7 Edge from the BT shop (£603) They also send a new Nano Sim for it.

The phone came yesterday and I put the Nano and a memory card in it and tried to activate it online.

In the meantime I was trying to set up the phone after charging it,but I could not get it to work. I have a Samsung Galaxy tablet so am pretty used to it but the phone wont start. I chatted to a BT assistant and she said there was a fault, I am waiting to see my Cousin tommorow to ask him if it is faulty and I will send it back.

At the moment I dont have any mobile service at all. What should I do @scunny

dg
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scunny
Aspiring Contributor
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Message 2 of 3

Re: Smartphone.

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Have I used another persons name ?  Its all so confusing  I am Scunny

dg
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scunny
Aspiring Contributor
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Message 3 of 3

Re: Smartphone.

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I am delighted to report this mobile suddenly came alive late lasn night and I can phone out.So all seems well.Did BT switch it on after you guys supported me   Scunny

dg
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