Unable to Reply to BT Short Text

[rbz5416]

Had a fault repaired last week & received a text from 61997 asking for confirmation it was complete. I was unable to reply to this until I'd both enabled premium texting & an excess on my account.

I wasn't actually charged but together with this post, maybe a wider issue that needs investigation by the Mods?

[Les-Gibson]

I get that all the time, I reported it on here once a while back and was effectively told that I was wrong so now I just delete it. If they can't be ar I mean bothered to fix it then it's not my problem