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Welcome to this user forum. @shopaholic123
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @shopaholic123 Thanks for sending over your details. I can see that your reward has already been processed and should be with you within 45 days from when it was ordered for you on the 12th May. Post back and let us know that you receive the card ok.