cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mccybernan
Beginner
1,313 Views
Message 1 of 6

Unable to claim BT Rewards Card

Go to solution

Hi,

I signed up for BT Mobile serivce and ordered  it on 3rd Oct. Received the SIM and activated it and currently using it. Since it has been more than 30 days, I am trying to claim my BT Rewards card. When I login, I am able to see the card but I dont see claim button. How do I claim this now?

 

Thanks

Narayanan H

0 Ratings
Reply
5 REPLIES 5
StuartH
Moderator
Moderator
1,306 Views
Message 2 of 6

Re: Unable to claim BT Rewards Card

Go to solution

Hi @mccybernan

 

Welcome to the community. Sorry you are having problems claiming this card.

 

I can help get this investigated for you. Please send us in your details using the contact the mods link in my profile.

 

Thanks

 

Stuart

0 Ratings
Reply
mccybernan
Beginner
1,302 Views
Message 3 of 6

Re: Unable to claim BT Rewards Card

Go to solution

Hi,

 

I just did. Thank you.

0 Ratings
Reply
StuartH
Moderator
Moderator
1,298 Views
Message 4 of 6

Re: Unable to claim BT Rewards Card

Go to solution

Hi @mccybernan

Great I can see you in our queue we deal with them one by one but we will be in touch to assist with this.

Cheers

Stuart

NeilO
Moderator
Moderator
1,283 Views
Message 5 of 6

Re: Unable to claim BT Rewards Card

Go to solution

@mccybernan I've picked up your details and raised this with the rewards team as I haven't been able to claim the reward card on my system. They normally reply within 3 working days and I'll give you a call as soon as they update me. 

NeilO
Moderator
Moderator
1,255 Views
Message 6 of 6

Re: Unable to claim BT Rewards Card

Go to solution

@mccybernan Thanks for speaking with me this morning, your reward card has been claimed and will be with you within the next 30 days. Sorry about the delay and post back here if you need any further help Smiley Happy

0 Ratings
Reply