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rockmc
Aspiring Contributor
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Message 1 of 2

Unable to receive calls in Europe (found workaround)

Hi

I found that I wasn't able to receive calls when in Europe.  I could make them and could send/receive texts but all incoming calls went straight to voicemail.

I tracked down the problem to the fact that I have my monthly spending cap set to zero.  Although incoming calls in Europe are free, BT appears to check the cap first.  I've now set the cap to £2.50 and can receive calls - even though no charge is applied.

Ideally BT should fix this bug so I can leave my spending cap at zero and still use my phone in Europe.

 

1 REPLY 1
clever_trevor
Contributor
178 Views
Message 2 of 2

Re: Unable to receive calls in Europe (found workaround)

Thanks for this find - hope BT fix this quickly....
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