Unable to receive calls in Europe (found workaround)
I found that I wasn't able to receive calls when in Europe. I could make them and could send/receive texts but all incoming calls went straight to voicemail.
I tracked down the problem to the fact that I have my monthly spending cap set to zero. Although incoming calls in Europe are free, BT appears to check the cap first. I've now set the cap to £2.50 and can receive calls - even though no charge is applied.
Ideally BT should fix this bug so I can leave my spending cap at zero and still use my phone in Europe.