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Dr_Talkalot
Beginner
243 Views
Message 1 of 5

Using my iPhone 6s abroad

Despite everything being switched on and having reset my network as prescribed by BT I'm having trouble using mobile data abroad. Also, my phone doesn't hop onto 4G. Can anyone suggest something that night work?

Thanks!

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4 REPLIES 4
NigelB72
Recognised Expert
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Message 2 of 5

Re: Using my iPhone 6s abroad

Have you enabled mobile Roaming in MyBT? 

 

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Dr_Talkalot
Beginner
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Message 3 of 5

Re: Using my iPhone 6s abroad

Thanks for checking this. Yes, everything i switched on where it should be.

NigelB72
Recognised Expert
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Message 4 of 5

Re: Using my iPhone 6s abroad

Also check that there isn't an extra spend limit on the account..

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Dr_Talkalot
Beginner
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Message 5 of 5

Re: Using my iPhone 6s abroad

Thanks for suggesting this.  There isn't but it doesn't go on 4G at all so no using data unless I'm on wifi.

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