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Voicemail Caller Details

With every other mobile provider that I or friends and colleagues know of, voicemail messages are accompanied by information about the caller - just press "5" or "8" and the caller number is spoken.

My BT voicemail on a sim only contract doesn't seem to do this: does anyone have a fix?

The reason it is a particular problem is that I am often out of range or have to go to airplane mode, so the missed calls don't show up on my call log is the caller leaves a voicemail. Ironically, if no message is left, I get a text (and voicemail option) which gives me the caller's number...

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