Hi...for some reason my voicemail on my iPhone 6 will not connect. I have tried 15110 and 15111 with no luck and done the same with a hard reset. Has anyone encountered the same issue and managed to solve.
BT Mobile comes set up to divert any unanswered call to voicemail.
For times you don't want to be disturbed, all incoming calls can be diverted straight to voicemail.
Thank you. Tried this again yesterday with the help of BT live chat and still not working. Got the impression that this was a bigger issue than my phone and not really clear on when there will be a solution. Sadly no help,and need to review provider soon as missing key calls .
I have this exact problem, but I have a Nokia Lumia.
Have tried 15711 and 15710 but this is no help.
Mine just happened suddenly when a customer informed me my voicemail didnt work, and had been off for about a week I think. The caller just hears it ringing then 'beep beep beep' the call is ended. What about you?
@FBBurgeHave you had any luck yet?
I called the faults line 0800 800 150 and spoke to a very helpful chap Darren who did tell me that it is a recognised problem at the moment, happening randomly and BT are looking into it and trying to correct it.
He took me through the 15711 etc to try and sort it, which failed, so he has made a note of the fault on my account and promised that they are doing their best to rectify the problem.