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gbrowne
Aspiring Contributor
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Message 1 of 2

Voicemail spool icon missing when messages waiting

Phone is Sony Xperia Z5c and previously on ASDA mobile/EE the spool icon worked as expected. 

After move to BT Mobile/EE it no longer works.  I just get an SMS asking me to call 1571.  Can anyone suggest a fix please ?

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: Voicemail spool icon missing when messages waiting

Hi @gbrowne  welcome back to the community and thanks for posting, I'm really sorry visual voicemail isn't available with BT mobile.

Thanks 
Neil

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