Good morning, You helped me here before regarding WIFI and your help was excellent,
unfortunately it has gone wrong again, when I go out, the phone, a Samsung Galaxy J3,
keeps asking for assign in for BT Hot Spots, or it asks me if I want to pay, or update my
sign in details, no matter what I do usually I cannot get in.
Previously you advised me to get the BT App, this I did and it worked well for a while till
the last few weeks, after returning home, I get the message, connected to BT WIFI, it
does not automatically connect via my Home Hub, I have to switch off the WIFI, then
switch it back on before it finds the hub.
It looks like I have 2 different Apps on the phone yet there is only the one showing!
Any help and suggestions will be gratefully accepted.
have you tried deleting the BTWIFI app from phone and starting from scratch
Thank you for the suggestion imjolly,
I did that yesterday, but haven't been out yet.
I will let you know if it is a solution.
I said that I would let you know how it went after I reloaded the
BT Wifi App, it gets me connected more often now when I am
away from home, but when I come home, it wont automatically
reconnect to my Hub, I still have to switch it off and on to force
the switch, also if I take the phone away from the hub and go
to the kitchen with it, a distance of about 10 metres, it switches
to wifi again.
Since I know this is happening I can live with it.
Thank you for your reply before.
Check the WiFi app settings, from the menu icon select Settings, then Preferred Home Network and make sure Automatic Login is ticked
I had checked before and it was ticked, but as you took the
time to reply to mu query I went and had another look, the
icon is now missing and the "Set as default" in the settings
is greyed out, underneath, "None set as default", in blue is
also greyed out.
I will try again and download another version.
Thank you for the prompt.