cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Recognised Expert
160 Views
Message 1 of 3

Why can't I order a replacement sim online?

 BT keep saying on their website, don't contact us, leave it for the vulnerable.

 

Yet I can't order a replacement mobile sim online? Why?

0 Ratings
Reply
2 REPLIES 2
Highlighted
Moderator
Moderator
145 Views
Message 2 of 3

Re: Why can't I order a replacement sim online?

Hi @jam2000 that message was updated a couple of weeks ago and advises that it may take us longer than usual to for us to answer but it doesn't say don't call. It is possible to order a replacement sim online if you login with the primary BT ID details on this link.

0 Ratings
Reply
Highlighted
Recognised Expert
143 Views
Message 3 of 3

Re: Why can't I order a replacement sim online?

@NeilO it won't allow me to order a replacement online. Says I need to call

0 Ratings
Reply