cancel
Showing results for 
Search instead for 
Did you mean: 
Wigglyboston
Beginner
184 Views
Message 1 of 4

Why do I keep getting notifications to say that "no data is available"

Never have I so often had no data/ phone reception unavailable since I moved over to BT. Is this common? And then when it comes back on it H or E reception.

 

0 Ratings
Reply
3 REPLIES 3
177 Views
Message 2 of 4

Re: Why do I keep getting notifications to say that "no data is available"

Hi @Wigglyboston 

What is the signal strength shown on the coverage checker?

https://www.bt.com/mobile/4g-coverage-checker/

0 Ratings
Reply
Wigglyboston
Beginner
164 Views
Message 3 of 4

Re: Why do I keep getting notifications to say that "no data is available"

Usually it's between 4G and H+. The checked states 4G area.

0 Ratings
Reply
Distinguished Expert
Distinguished Expert
149 Views
Message 4 of 4

Re: Why do I keep getting notifications to say that "no data is available"

Is it the indoor or the outdoor data signal which is failing?

H+ is one step below 4G. E is very slow, but can you get E indoors?

Is it an Android phone?.....there are apps you can install, to show mast locations.

0 Ratings
Reply