28th is the suspected launch date for 4g and Wi-fi calling. Check for system updates for the phone. The option to turn it on came a couple of weeks ago, in preparation for the 28th, I imagine. Advisors haven’t been given a date yet either so it’s a case of “Stay tuned”. Hope this helps
Soon!!! Pain in the rear not being able to give a date. But it is imminent. There should be info about it on the website now as we’re able to give advice. I’d say I was excited but I’m more releaved than anything. It’s comig to android devices supplied by BT first, then iOS will be shortly after. But there are quite a few of the most popular models going to be able to use the service.
You should be good to go now. If it’s not working then it might take till the end of the month as they are being switched over still. You can ring and ask for it to be expedited. They will need to email someone to get it done for you. They will be able to find the info on who to email. Not everyone is aware yet how to fix it so just ask and be patient 😉. They will find the name if they look. I’ve just done it and mine is now showing up. Hope this helps