I noticed that BT are selling the Samsung A50, does this mean that this model has WiFi calling with BT?. I have this model, with a BT sim, but BT tells my WiFi calling not available on my phone. Do they only support phones bought from them? My phone has the option to turn on WiFi calling.
My understanding is that it's the firmware on the phone that determines whether wifi calling works or not, with BT supplied phones obviously having the necessary firmware.
Presumably you've tried turning on wifi calling on your phone?
If necessary you could change the firmware on your phone yourself but there's the risk that you could brick it.
I think you may have the same issue as me. I have the Galaxy S20 and WiFi Calling is not working.
Then i check my account online, it still shows my old phone and not my new one. Maybe this is the issue but unsure how to resolve this.