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davepearce37a1
Beginner
1,147 Views
Message 761 of 1,129

Re: Wifi Calling

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Hi Dean 007
Now Wi-fi calling is working is 4G automatically turned on? Thanks
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Dean007
Recognised Expert
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Message 762 of 1,129

Re: Wifi Calling

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@davepearce37a1

Hello. 

BT activates the sim for Wi-fi calling and 4G calling at the same time. 

If you are using an iPhone, check the following setting 

Mobile data- data options- enable 4G and select voice and data. 

On the iPhone it just shows 4G as normal.

 

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Furzul
Contributor
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Message 763 of 1,129

Re: Wifi Calling

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Result. I phoned BT abouttwo days ago to ask about Wi-fi calling. they said they would call me back after looking into why it was not working. a chap has just this minute called and said they have activated it on my account. I switche the phone off and on and there it isIMG_0146.jpg

Dean007
Recognised Expert
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Message 764 of 1,129

Re: Wifi Calling

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@Furzul

Result! Glad it’s up and running
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MrBelter
Expert
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Message 765 of 1,129

Re: Wifi Calling

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Presumably this will be just activated at some point even though the BT system doesnt seem to know what a Nokia 8 is.

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Dean007
Recognised Expert
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Message 766 of 1,129

Re: Wifi Calling

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@MrBelter

BT is migrating all the sim for the new services in batches. So at some point yes your sim will be updated. 

As you pointed out BT do not support Nokia handsets but some users are able to get handsets currently not supported to work even if they are not officially supported proving the handset is able to to provide the service. 

The updates are to the sim and not the handset. 

 

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MrBelter
Expert
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Message 767 of 1,129

Re: Wifi Calling

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All the current SIM free Nokia handsets work on EE so it would be a shame if they didnt work on BT

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mrMick
Aspiring Contributor
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Message 768 of 1,129

Re: Wifi Calling

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Still waiting for it on my Nokia 6. I guess it'll happen when it happens.

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Dean007
Recognised Expert
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Message 769 of 1,129

Re: Wifi Calling

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@mrMick

Nokia phones are not officially supported by BT, currently its iPhones from 5s onwards for Wi-fi calling, 6 onwards for 4G calling. And for Android just the Samsung S9/S9+

Some other android handsets may work but won’t offer any support for these devices. 

 

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rbz5416
Contributor
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Message 770 of 1,129

Re: Wifi Calling

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Android gurus, I've flashed my ex O2 S5 Neo to EVR but the WiFi calling option is still absent from the phone menu. EE's site suggests that the Neo is supported on their firmware so have I missed a trick? Phone was factory reset from the Settings menu after flashing.
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