In MyBT cannot see my mobile information - keeps saying cannot retrieve information try again and then returns to home page - any thoughts
Hi @jfddive, I'm sorry about that, is this the same on the MyBT app and the www.bt.com/mybt website?
No it's only on www the MyBT app works fine
Hi @jfddive and thanks for the reply.
Sorry for the late reply. If you're still having problems I'll be happy to lend a hand. I'll drop you a private message now so you can get in touch.