on 20-10-2025 8h33
on 21-10-2025 9h07
Good morning @DJB3
Welcome to the community.
Is it just your text messages that are a issue or are your calls affected too?
Are you on pay as you go or pay monthly?
Have you been able to use your phone abroad before?
Thanks
Ritu
on 21-10-2025 9h23
Have you set a data roaming cap on your phone. Set it to at least £5.
See link for other things to check.
https://www.bt.com/help/mobile/going-abroad/using-bt-mobile-abroad/bt-mobile--what-do-i-need-to-do-b...
