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Aspiring Contributor
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Message 1 of 9

does anyone answer these problems on this forum?

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Does anyone answer or even solve this problems on this BT forum?

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Distinguished Guru
Distinguished Guru
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Message 2 of 9

Re: does anyone answer these problems on this forum?

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@revy32 wrote:

Does anyone answer or even solve this problems on this BT forum?


Sometimes, although it's rather dependent on knowing what the problem is.

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Moderator
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Message 3 of 9

Re: does anyone answer these problems on this forum?

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@revy32 wrote:

Does anyone answer or even solve this problems on this BT forum?


Hi @revy32 

Thanks for your post and welcome back!

If you could reply and let us know what problems you're having I'm sure we can help out.

Cheers,

Robbie

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Aspiring Contributor
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Message 4 of 9

Re: does anyone answer these problems on this forum?

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very much like the post above, i have a nokia 7 plus but on the bt app it says 4g & wifi calling not supported but it is available on that phone.  i have android version 9 which is above the 7 required

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Moderator
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Message 5 of 9

Re: does anyone answer these problems on this forum?

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Hi @revy32 

Thanks for posting back!

You can use this link to see a list of compatible devices

I have had a quick scan of the list and it doesn't look like the Nokia 7 Plus is compatible I'm afraid.  There is also a section below on the link that explains how you can check if a handset is compatible.

Cheers,

Robbie

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Aspiring Contributor
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Message 6 of 9

Re: does anyone answer these problems on this forum?

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Note: In order to use WiFi Calling, please make sure your Nokia 7 Plus is updated to Android 7.0 (Nougat).

mine is on version 9

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Distinguished Sage
Distinguished Sage
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Message 7 of 9

Re: does anyone answer these problems on this forum?

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there is nothing that says you cannot use wifi calling if your phone has it just your specific phone is not supported by BT for wifi calling - or have you phone somewhere where BT actually say your phone is supported?



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Aspiring Contributor
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Message 8 of 9

Re: does anyone answer these problems on this forum?

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Ok, so my phone supports WiFi calling but BT don't recognise it does.
Thank u for the reply
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Aspiring Contributor
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Message 9 of 9

Re: does anyone answer these problems on this forum?

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There is a lack of BT support for Nokia phones, even though they supply them. The offical silence on this is deliberate, I believe. 

 

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