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mark74
Aspiring Expert
380 Views
Message 1 of 5

euro data roaming?

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hi after just returning from spain i was pleasaed i could use my data roaming while i was there, however it did not work can someone explain why this would be the case?

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Fusionmoth
Aspiring Expert
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Message 2 of 5

Re: euro data roaming?

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Is your roaming enabled on both your BT account and your handset?
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Moderator
Moderator
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Message 3 of 5

Re: euro data roaming?

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Hi @mark74 and thanks for posting.

 

How do I use BT Mobile abroad? might help. You can also get information at BT Mobile: How do I turn roaming on and off?

 

Cheers

 

David

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mark74
Aspiring Expert
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Message 4 of 5

Re: euro data roaming?

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hi yes i did this and still nothing?

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Moderator
Moderator
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Message 5 of 5

Re: euro data roaming?

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@mark74 I'm sorry about that, if you get in touch with the Mobile team on this chat link they'll be able to get that investigated.

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