BT fixed it’s text problems by this morning. The O2 problem appears to be completely separate....
Do you believe in coincidences?
Strange today (6/12/18) that the O2 problem is all over the media but no mention of the "nationwide" problem BT mobile customers had trying to send text messages on 5/12/18. I could not reply / send text messages and when I contacted customer support they said it was a "nationwide" problem. (I wonder were EE customers also affected)
I find it also very coincidental that on 5/12/18 at 0:00 my router failed. On Wednesday (5/12/18) I contacted my internet provider who rent fibre services from BT and they told me my internet was off line from 23:59:59 on 4/12/18!
The only thing that worked was a complete factory reset of my router! Incidentally I have a sisco 3G signal booster from BT connected to my router to improve the BT mobile signal in my home.
I don't know what happened to my router/ fibre broadband/BT complete line but I doubted it was any physical/fibre connection at fault when it crashed down at 23:59:59 on 4/12/18!!! And the next day when BT mobile wasn't working (,unable to send text messages because the number format was incorrect) I thought I was being hacked or something.I was kind of relieved the problem was "nationwide"
I have reset the router and the fibre broadband and sisco booster are working but too many coincidences!!!!!
Interesting - BT mobile app cannot update usage either. Are BT Mobile having a major systems failure at present?
Logged on to BT mobile app tonight 7/12/18 and told update required. Updated it from the app store and working o.k. Concidencially today when I phoned up to pay for home heating oil I was told their systems are down and they would phone back. They haven't phoned back yet...... Wonder whose systems or broadband they use.
I do wonder whether the frequency of 'systems going down' at this time of the year has any relation to the proximity of a Christmas Party (e.g. Friday afternoons).....
Is that why when I try to send my daily dose of spam to "firstname.lastname@example.org" All I am getting a pop up saying "error"?