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davidd15868
Newbie
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Message 1 of 2

out of use BT sim in an old Alcatel onetouch

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Hi All, need some help, I have been given an old Alcatel onetouch 1013, very basic mobile for my little one, however it had an out of use BT sim in which I have thrown away, only to discover that on turning it on again its now asking a Network key....this phone is old and ive factory reset after looking on the net..I have gotten the IMEI off the back but cant find a PUK generator...its old and I dont want to pay to get it unlocked...but I dont want to throw it out.

IMEI is **Edited**

thanks in advance

DD

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: out of use BT sim in an old Alcatel onetouch

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Welcome to this user forum.

You would probably find that if you put a replacement BT Mobile SIM card in it, it would probably work, if not, then BT Mobile should be able to help.

I expect it would be a standard  size SIM card, but BT Mobile supply on which will fit all phones.

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