Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
skycannon1972
Beginner

on ‎27-10-2021 12h33

718 Views
Message 1 of 5

ported number now cant make calls or text

i have ported my number from 02  to bt and now i cant text or call i have mental health issues so need to be active i tryed to talk to some one and they have stated i have to call the 0800 number but when i do i get line is busy call back later and when i try and text they bounce back 

i will aperacite all the help i can get 

thanks in advance 

0 Ratings
4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage

on ‎27-10-2021 12h36

715 Views
Message 2 of 5

Re: ported number now cant make calls or text

have you setup new apn settings in your mobile networks

https://apn-settings.com/uk/bt-mobile-apn-settings/



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
skycannon1972
Beginner

on ‎27-10-2021 12h43

711 Views
Message 3 of 5

Re: ported number now cant make calls or text

trying it now 

0 Ratings
skycannon1972
Beginner

on ‎27-10-2021 18h26

679 Views
Message 4 of 5

Re: ported number now cant make calls or text

still nothing logged a complaint and still nothing  

0 Ratings
imjolly
Distinguished Sage
Distinguished Sage

on ‎27-10-2021 19h00

666 Views
Message 5 of 5

Re: ported number now cant make calls or text

Did you actually try phoning CS 150 OR 0800800150 from a mobile and see if they can help



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings