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markyboy22
Aspiring Contributor
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Message 1 of 6

upgrade my handset

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hi does anyone know if i can upgrade my handset before my contract runs out, thanks

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StewM
Guru
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Message 2 of 6

Re: upgrade my handset

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Yes. You can either follow links within the MY BT or give BT Mobile a call.

Stew

markyboy22
Aspiring Contributor
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Message 3 of 6

Re: upgrade my handset

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thanks, i have tried my bt and it just looks like i'am buying a second device and i didn't want to proceed with the order and be stuck in a second contract lol, i will give them a phone and see, thanks again for your helpSmiley Happy

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NeilO
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Message 4 of 6

Re: upgrade my handset

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@markyboy22 If your are in the last three months of your contract you can upgrade your handset by speaking to the BT Mobile team and agreeing a new deal. 

markyboy22
Aspiring Contributor
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Message 5 of 6

Re: upgrade my handset

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thanks @NeilO, i have more than 3 months left so i'll just have to wait, thanks again for the information though it's handy to knowSmiley Happy

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NeilO
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Message 6 of 6

Re: upgrade my handset

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@markyboy22 No problem, when your within 3 months of the contract ending call up on 150 and ask for the BT Mobile value team and they'll be able to help.