We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I am currently due for an upgrade and having trouble ordering.
Would I have to go through another credit check to upgrade even though I already went through one in the first place to get it?
Hi @Kayleigh-x welcome to the community and thanks for posting, existing customers who ask for new products are internally credit checked. This is based on your payment history to us in the last 12 months, are you trying to upgrade online?