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tralph
Beginner
410 Views
Message 1 of 4

A Long Wait and Still no Response

I have been waiting since May to be able to watch BT Sport on my you view box. After two visits from engineers and many contacts with customer support still nothing happening and I still get a blank screen. BT still continue to take the money from my account and it seems even though they are not fulfilling their end of the contract I am stuck in it at my end. This might be a good court case.

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3 REPLIES 3
Distinguished Guru
Distinguished Guru
391 Views
Message 2 of 4

Re: A Long Wait and Still no Response

Looking at your other thread ... there was an offer of mod assistance made in mid August - not clear whether you were able to take up that offe of asssistance.

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davgille7
Aspiring Expert
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Message 3 of 4

Re: A Long Wait and Still no Response

BT sport is free on a youview box. If I had been waiting that long I would have cancelled it by now or contacted the judge, watchdog, papers etc.
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tralph
Beginner
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Message 4 of 4

Re: A Long Wait and Still no Response

I tried in so many ways to take up that offer but I kept getting logged out for some reason. I think the person who said they would have taken legal advice by now has a point. I do have a lawyer in the family.

 

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