On Ipod the App crashes as soon as video starts to stream , have cleared the cache and deleted and re installed the app. Made no difference at all. Skygo works perfectly well. Any firther ideas?.
no error messages aprt from when I've tried multiple times it had an error stating to many active streams (or simmilar) no error numbers/codes at all.
Pretty much as I said it would play a few seconds then return to ipod menu page.
I've not tried it again since the weekend and probably won't get a chance till this weekend either to try it again.
Tried a full reboot on the night I had issues
Managed to watch the French football ok last night untill I tried to put it full screen.
SkyGo works perfectly , looks like a poor bit of software to be honest ...
I also have an Ipad 1 and the BT sport app sometimes work, but mostly just crashes after loading even before any selection is made. I have a feeling this happens more often where on the home page, a video stream is posted even though I have not selected it.
Have done all the usual things, clear cache, closed all other apps, re-booted the Ipad, re-installed the app, but still the same result.
Tried the on-line help assistance ,but was just told our back office are working on it and sorry.
Not really good enough BT. Like many others, I rely on the app to stream via apple TV to my large screen as i am on Freesat, so no other TV platform to use.
This is a buggy piece of software which need sorting out. Have no other issues with any other app including streaming services on my Ipad.