cancel
Showing results for 
Search instead for 
Did you mean: 
dantheman1983
Beginner
3,558 Views
Message 1 of 3

BT Sport Andriod App not working

Go to solution
When I try to watch BT sport on my Andriod Tablet it opens then closes stating 'Unfortunately the BT sport app has stopped worked'.
I haven't had any problems before and this started yesterday. I've reinstalled the app, sky go is working fine and my BT Sport app on Iphone works fine
Can anyone help?
Thanks
Dan
0 Ratings
2 REPLIES
BT Sport Expert
BT Sport Expert
3,526 Views
Message 2 of 3

Re: BT Sport Andriod App not working

Go to solution

Hi @dantheman1983,

 

Welcome to the forums and sorry to hear you're having trouble with the BT Sport app.

 

We're aware of an issue that specifically affects the Samsung Galaxy Tab 3 10.1 running Android 4.4.2, and would match the symptoms you've described. We've got a resolution for this and will be rolling out an update to the app shortly. In the mean time, you can get early access to the fix by opting-in to receive beta versions of the app here.

 

Let me know if this helps.

 

Kind Regards,

Colin

BT Sport ExpertColinB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the thumbs up next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
I am a BT Employee and an expert on BT Sport queries. I am here volunteering my own time to give advice and help, where I can, primarily with BT Sport App and website queries. Go here for more info.
0 Ratings
Highlighted
dantheman1983
Beginner
3,451 Views
Message 3 of 3

Re: BT Sport Andriod App not working

Go to solution
Thanks the app seems to be working now
0 Ratings