BT Sport App-ID003 error

[SL91]

I have been unable to watch live Sport on BT App for a number of weeks now.  I previously had an ID006 message which despite numerous chats with BT “online help” couldn’t be resolved.  Having almost given up I tried again to log on and the error message has now changed to ID003.  I can view BT Sport on TV and my bill shows I have BT Sport so I know I am a subscriber!  However I don’t seem to be able to sort out my access problem.

 I have seen other historic posts on this which had to be resolved by moderator.  Ready to give up to be honest so any help would be appreciated.

thanks 

[PaddyB]

Hi @SL91,

Thank you for posting. I'm sorry you haven't been able to watch BT Sport through the app. If you send me your details, I'll be able to take a look at this for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB