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shmeegsofcourse
Beginner
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Message 1 of 2

BT Sport App buffering constantly on Samsung Smart TV App

We've just purchased BT Sport and logged in using the app on our Samsung Smart TV. It buffers every 4 or 5 seconds, making it unwatchable. We watch sport regularly through Prime and Now TV, and don't have any problems at all.

Our speed is 7-8mbs download speed. I read somewhere that BT auto adjusts the stream quality to match your connection, but that doesn't seem to be happening.

Any ideas, or worth admitting defeat and perusing a refund?

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Hunter2660
Recognised Expert
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Message 2 of 2

Re: BT Sport App buffering constantly on Samsung Smart TV App

There are other reports of problems with the BT Sport app on various, but not all, Samsung TV's. Maybe best to ask Samsung what this issue is.

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