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marslajf
Newbie
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Message 1 of 3

BT Sport App casting to Philips 55PUT6400/12 TV

Trying to cast BT SPort to this TV (built in Chromecast) and get picture broken into horizontal lines. All other casting apps work correctly and BT Sport casts to another TV with Chromecast stick ok. Anyy suggestions?

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Zombie
Expert
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Message 2 of 3

Re: BT Sport App casting to Philips 55PUT6400/12 TV

Is there any updates available for the tv? With it working fine elsewhere suggests the tv must need an update. If nothing is available try to reboot the tv rather than just putting it in standby. If you press and hold the tv power button down on the remote until it reboots. 

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marslajf
Newbie
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Message 3 of 3

Re: BT Sport App casting to Philips 55PUT6400/12 TV

Thanks for your reply. TV software up to date, Google Cast Receiver App up to date, TV re-booted and also TV reinstalled. Issue is the same, all apps cast ok to the TV with the exception of BT Sport. I've inserted a standalone Google Chromecast stick and that works ok! It has worked in the past.

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