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Message 1 of 4

BT Sport App

My BT Sport App isn't allowing me to select standard player to chromecast. It's automatically paying enhanced payer. Any ideas?
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gomezz
Recognised Expert
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Message 2 of 4

Re: BT Sport App

Check the settings. There is now an option in there to control SD/HD over wifi.
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BT Sport Expert
BT Sport Expert
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Message 3 of 4

Re: BT Sport App

Hi Chris,

Are you on an iOS or Android device. If Android then make sure that your Chromecast is turned on on the same wifi network as your mobile device. The device should then give you the option to select the standard player, allowing you to cast.

If it doesn't detect a Chromecast on the network then it will send you straight to the best experience (Ehanced player).

Community ModeratorKitH
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I am a BT Employee and an expert on BT Sport queries. I am here volunteering my own time to give advice and help, where I can, on BT Sport queries. Go here for more info.
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BT Sport Expert
BT Sport Expert
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Message 4 of 4

Re: BT Sport App

The question is referring to Standard/Enhanced player. Not the stream quality.
Community ModeratorKitH
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Help others by clicking on ‘Mark as accepted solution’
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Kudos”
I am a BT Employee and an expert on BT Sport queries. I am here volunteering my own time to give advice and help, where I can, on BT Sport queries. Go here for more info.