Hi, i am wondering if anyone is able to help? I was previously subscribed to BT sports with just the monthly subscription which i turned off a few months ago. I resubscribed today and all i get is the error ID003 whenever i try to log in. Anyone any advice? Thank you.
Solved! Go to Solution.
How did you resubscribe @M00N11 ? Did you reactivate your subscription in MyBT?
Have you checked the instructions at www.bt.com/help/id003 ?
Spoke to BT this morning. There was an issue with the subsription. Basically the subscription never went through fully so never activated the account but the money was taken. I have been told i will get a refund and to re sub. Thank you for trying to look into this.