I bought it for the UFC, I'm guessing there was a high demand, took about 5 hours for it to resolve itself for me.
Yup, the money was taken out of my account straight away, so I was surprised that I didn't get access at the same time. I just consider myself lucky that I got access in time before the event started.
purchased monthly sport pass around 2 pm still not working and getting error code ID006, any advice would be greatly appreciated
I purchased the monthly sport pass about 30 mins ago. Got all e-mails regarding confirmation/activation etc. However, when logging into the app, the error: ID006 appears. My ID and password are correct and do not understand why I am not granted access. If anyone could provide any help/support with this it would be much appreciated. Thanks!
Hello all after 3 hours I finally got an email confirming my purchase however I did buy it twice so now I’m left dreading to see if I’ve been charged twice
edit: the app is working aswell however I’m still annoyed at BT for the fact their 15 minutes waiting time turned into 3 hours and I am still hoping for a refund
I have exactly the same issue. I have signed up today and the money is pending, i wanted to get the bundesliga football for the month. I have tried and tried all afternoon to get it to work and have had absolutely no success, there is no help online and no customer support. total waste of money.