Hi, hoping someone can help. Trying to watch BT Sport online, but to no avail. The error code we get is 3142, err: VC019. We have tried latest and older versions of silverlight, using IE10, firefox and chrome. We are using Windows 8 on a HP ProBook 4340s.
I initially had a different error code, but as a long shot I updated the sound drivers and now the error code has changed to the one above.
The service seems to be poor with many people having problems getting access to play it online. If anyone can help me, any advice would be greatly received, so I can start watching BTSport online.
Thankyou in advance!
Solved! Go to Solution.
Thanks for posting and welcome!
Sorry for the problems you're having watching BT Sport online. Have a look at "BT Sport online player error messages" and let me know how you get on.
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Deletting C:\ProgramData\Microsoft\PlayReady\mspr.hds worked for me.