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melvino
Beginner
739 Views
Message 1 of 12

BT Sport Rugby

How can I disable the Timeline at the bottom of the screen when viewing rugby? I find it very distracting

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11 REPLIES 11
DarrenDev
BT Sport Expert
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Message 2 of 12

Re: BT Sport Rugby

Which platform/app are you watching it on?
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melvino
Beginner
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Message 3 of 12

Re: BT Sport Rugby

App
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Matt-S
Moderator-Retired
684 Views
Message 4 of 12

Re: BT Sport Rugby

Hi @melvino,

It sounds like you are watching the game on the Enhanced Player if you switch to the Standard Player you won't see the timeline.

Normally it will ask you what Player you want to use when you load the stream.

Thanks

Matt

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melvino
Beginner
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Message 5 of 12

Re: BT Sport Rugby

Thanks. I'll give that a try!

melvino
Beginner
667 Views
Message 6 of 12

Re: BT Sport Rugby

Sadly - and annoyingly! - it's still there. No offer of Enhanced or Standard player, either - just immediate launch. Have tried unsuccessfully to find option for changing Settings.
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Matt-S
Moderator-Retired
666 Views
Message 7 of 12

Re: BT Sport Rugby

@melvino,

Can you try and uninstall and then reinstall the app from your mobile devices app store?

Thanks

Matt

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DarrenDev
BT Sport Expert
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Message 8 of 12

Re: BT Sport Rugby

I think maybe we're misunderstanding what you mean by timeline @melvino
When you launch the enhanced player, there's a bar along the bottom of the screen that shows goals, cards, etc. Is that what you mean by timeline? That should go away just by tapping on the screen.
If that's not what you mean, please try to describe what video you're opening and what it is that you want to hide.
melvino
Beginner
649 Views
Message 9 of 12

Re: BT Sport Rugby

Yes, that is what I mean. Can be removed in small screen view by clicking on screen, as you describe, but not full screen
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DarrenDev
BT Sport Expert
646 Views
Message 10 of 12

Re: BT Sport Rugby

Are you using a phone? If you turn the phone on its side, does the video also rotate so that it fills the screen? Is this where you're saying the timeline won't go away?
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