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stereohaven
Recognised Expert
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Message 1 of 29

BT Sport Ultimate: UHD, HDR and Dolby Atmos

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I guess the T4000 can do HDR then after all...

What is BT Sport Ultimate?​
BT Sport Ultimate is a new channel providing the very best viewing experience available, whatever platform you are watching on.

Broadcast technology is constantly evolving and BT Sport is at the forefront of innovation.

With images delivered at 50 frames per second, fast-moving action appears in pin-sharp detail, meaning sport is viewed in perfect clarity.

BT Sport Ultimate delivers pictures and sound in ultra-high definition (UHD), high dynamic range (HDR) and - exclusively via BT TV - Dolby Atmos sound, depending on which platform viewers are using.

BT Sport Ultimate: Everything You Need to Know

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Andy005
Recognised Expert
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Message 2 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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@stereohavenwrote:

I guess the T4000 can do HDR then after all...


It doesn't actually say it does, does it? The way it's been worded suggests to me that the T4000 doesn't do HDR, if it did they'd clearly state it wouldn't they?

stereohaven
Recognised Expert
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Message 3 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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Unlike you I'm glass half full on this, I have made the assumption that if the T4000 couldn't do HDR, they would have to mention it at channel launch. 😀

Anyone from BT want to let us know either way?

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ozsat
Recognised Expert
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Message 4 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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The key statement is "BT Sport Ultimate delivers pictures and sound in ultra-high definition (UHD), high dynamic range (HDR) and - exclusively via BT TV - Dolby Atmos sound, depending on which platform viewers are using. "

If you are on the BTtv or VirginMedia platform - you'll get UHD and Dolby Atmos.

For HDR you'll need the app and compatible kit - which is NOT the T4000.

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using Superfast Fibre 2 Unlimited with BT TV Box Pro (UHD/HDR).
stereohaven
Recognised Expert
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Message 5 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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So the flagship device supplied by BT TV cannot deliver it's premium channel in the "ultimate" way?

Why am I not surprised. 😂

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400
Aspiring Expert
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Message 6 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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They forget to mention which HDR, seeing as there are a few. I am guessing it is HDR 10 again?

 

Pretty basic information to provide nowadays.

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Anonymous
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Message 7 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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This BT Sport’s new HDR service will launch for the BT Sport app ahead of the new football season. It will offer picture quality of up to 4K resolution from just £5 per month taken from here https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/Free-HDR-viewing-for-the-UEFA-Champions-...

On page 2 of that thread a 'BT Sport Expert' named KitH (message number 15) states the difficulty is that adding HDR capability to hardware like the YouView box is a much longer and more difficult process (ie. swapping out millions of boxes across the country) than adding HDR to our digital apps (mobile and large screen). Do keep your eyes peeled re. TV box as that will follow in the not too distant future

I think bt 'tv box' they mean a new HDR enabled box as that has been mentioned a few times on the Youview forums.

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MWN1953
Aspiring Contributor
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Message 8 of 29

Re: BT Sport Ultimate: UHD, HDR and Dolby Atmos

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The problem is you can get one but not both. So if you use the app on Apple TV you get HDR pictures but no Dolby Atmos sound. On the BT box it is the opposite. Bit of a botched solution it seems.

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Drumbeeter
Beginner
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Message 9 of 29

Re: BT Sport Ultimate: Dolby Atmos Sound Error via Apple TV 4K

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Hi,

Does anyone else view football in Atmos via the BT Sports app on an Apple TV 4K and through an AV Receiver for multi-channel sound? I am and get the match commentary coming through my rear speakers and not the centre channel? I’m sure this is a decoding error at the BT end as it’s happening all the time and I know my system is set up correctly.
If a BT technician or advisor can help, that would be great as commentary coming from behind me whilst watching games is distracting. I can’t believe it’s intentional?!

Hopefully someone can help.

Thanks,

Martin.

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DarrenDev
BT Sport Expert
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Message 10 of 29

Re: BT Sport Ultimate: Dolby Atmos Sound Error via Apple TV 4K

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See this thread @Drumbeeter 

It's an issue that only appears to be affecting a small number of Apple TV users.  We have a large number of Apple TV users within the project team with full Atmos kit, and none of them are experiencing the issue you are.  We're also not hearing reports from any of our other Atmos-capable clients.

We're still investigating why.

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