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SteveB65
Beginner
49,021 Views
Message 1 of 38

BT Sport VC086 post Catalina and Safari upgrade on MAC

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Since upgrading my MAC to OS Catalina (10.15) and Safari (13.0.2) I've been unable to watch BT Sport channels. I get a VC086 error message and following instructions on the VC086 error page  neither Website tracking or Cookies are blocked (Safari Preferences --> Privacy). 

Works with no VC086 errors on Chrome (v77.0.3865.120) but not Safari (v13.0.2).

Anyone else seen this and found a workaround?

37 REPLIES 37
Dode
Expert
49,012 Views
Message 2 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Only work around I've found so far is to use Chrome or Firefox.

DM4
Beginner
48,995 Views
Message 3 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Tried everything to solve this but have failed. Crazy that BT hasn't fixed it.

SteveB65
Beginner
48,948 Views
Message 4 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Thanks DM4 and Dode. Guess it's Chrome for a while then.

😬

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Whyter1959
Beginner
48,872 Views
Message 5 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Agreed, similar thing happened last time with BT not keeping up with Apple updates.

 

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jwl940
Beginner
48,775 Views
Message 6 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Another unhappy customer here but thank you for the Firefox suggestion, it works well.  Over to you BT.

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jwl940
Beginner
48,406 Views
Message 7 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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There has been some changes to safari but still I can't watch BT Sport; how many days since Catalina came out?
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Dode
Expert
48,150 Views
Message 8 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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It looks like there's at least some movement.

From the BTSport Help pages;

"Why can’t I watch BT Sport on Safari?

BT Sport works on the Safari browser unless you’ve upgraded to the Catalina OS.

We’ve raised this issue with Apple, who are looking into a fix. In the meantime, please try a different browser (IE, Chrome, Firefox) to watch BT Sport."

Dode
Expert
48,066 Views
Message 9 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Looks like the latest Catalina update 10.15.1 has fixed this. Hope it lasts!

nb105
Aspiring Expert
48,001 Views
Message 10 of 38

Re: BT Sport VC086 post Catalina and Safari upgrade on MAC

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Still not working.

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