BT Sport and Chromecast not working for Live Rugby

[clivesouth]

Over the weekend BT Sport App would not let me Chromecast any live Rugby.  This happened on Saturday and Sunday. It would cast highlights broadcasts and - very strangely - it would cast Sunday evening live football - but not live Rugby. The message on the TV was not an error code, but telling me I could no longer cast and directing me to download the BT App for my Smart TV (but the Panasonic Smart TV app Store doesn't contain BT Sport). I looked for recent posts, but none specifically addressed this. Paying for BT Sport but only being able to watch on a Phone is not the best family experience.

Anyone else experience this, or know the answer?

[clivesouth]

To add detail to my post, I tried casting from an iPhone and an iPad, both running the latest OS (14.4.2) to a genuine Chromecast connector.

[imjolly]

there are other similar post if you use search facility

from memory the fix was to uninstall app and then reinstall from play store

[DarrenDev]

No need to reinstall anything.

We're investigating why Chromecast of live channels from Apple devices was triggering invalid behaviour over the weekend.  This was mitigated at around 7:30pm yesterday and will now work OK again.

[clivesouth]

Hi - thanks for the reply. I tried that on the iPhone (by then I had reverted to watching the game on my Laptop with a HDMI Cable to the TV), but that didn't work.

[MJH62]

As per the sticky post at the top of the page, you can no longer use an HDMI cable to connect from a lap-top watch sport on a tv.