I am running Windows 8.1 and when I try ti watch BT Sport I keep being asked for Silverlight and when I try and install it I'm told it's already there. What's going on here?
Get the smae with Google Chrome
Same problem missed the Villa Liverpool match as a result. On line chat to hepl was not available and the voice helpliine could not recognise what I said. What a farce!!
The latest version of Chrome has stopped supporting Silverlight.
You need to use either Firefox or Internet Explorer to use Silverlight.
BT Sport need to start supporting HTML5, and ditch Silverlight - which is ancient and soon to be scrapped by Microsoft.
So Chrome has stopped people watching Sky go and BT on their browers. Great work Google. Nice way to push people away.
This thread would be more appropriate on the Watching BT Sport via the App or Online board. There's a new sticky there with a list of top tips for dealing with Silverlight issues. With respect to the suggested deletion of the PlayReady folder, the path might be C:\Users\All Users\Microsoft\PlayReady and it's the mspr.hds file which needs to be deleted.
I am glad that the thread was started here so as those who may not otherwise look where you directed are kept informed (but also useful for you to have indicated where to find possible solutions to Silverlight issues and so forth).
I am on 8.1,and had the same problem.I installed 'ccleaner' and after it had deleted a few files,I uninstalled silverlight from my programmes.I then went to Microsoft.com/getsilverlight and downloaded 'silverlight'again.B T Sport is now o/k.You must use Internet Explorer.It no longer works with Google Chrome. It's worth a try.
You don't have to use Internet Explorer for Silverlight - it works with Firefox and presumably other browsers. IE does seem to work more smoothly though, possibly because they're both blessed with the magic of Microsoft.