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tonywilliams
Contributor
1,412 Views
Message 1 of 13

BT Sport and Silverlight

I am running Windows 8.1 and when I try ti watch BT Sport I keep being asked for Silverlight and when I try and install it I'm told it's already there. What's going on here?

 

Get the smae with Google Chrome

Thanks

Tony

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12 REPLIES 12
Daverkl
Beginner
1,405 Views
Message 2 of 13

Re: BT Sport and Silverlight

Same problem. I aop someone knows a fix

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BobMalcolm
Beginner
1,376 Views
Message 3 of 13

Re: BT Sport and Silverlight

Same problem missed the Villa Liverpool match as a result. On line chat to hepl was not available and the voice helpliine could not recognise what I said. What a farce!!

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OnFire
Aspiring Contributor
1,344 Views
Message 4 of 13

Re: BT Sport and Silverlight

The latest version of Chrome has stopped supporting Silverlight.

 

You need to use either Firefox or Internet Explorer to use Silverlight.

 

BT Sport need to start supporting HTML5, and ditch Silverlight - which is ancient and soon to be scrapped by Microsoft.

 

 

 

 

Daverkl
Beginner
1,328 Views
Message 5 of 13

Re: BT Sport and Silverlight

So Chrome has stopped people watching Sky go and BT on their browers. Great work Google. Nice way to push people away.

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tonywilliams
Contributor
1,308 Views
Message 6 of 13

Re: BT Sport and Silverlight

Doesn't work with IE 11 on W8.1!
Tony
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Distinguished Guru
Distinguished Guru
1,250 Views
Message 7 of 13

Re: BT Sport and Silverlight

This thread would be more appropriate on the Watching BT Sport via the App or Online board. There's a new sticky there with a list of top tips for dealing with Silverlight issues. With respect to the suggested deletion of the PlayReady folder, the path might be C:\Users\All Users\Microsoft\PlayReady and it's the mspr.hds file which needs to be deleted.

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RobSmithS
Contributor
1,241 Views
Message 8 of 13

Re: BT Sport and Silverlight

I am glad that the thread was started here so as those who may not otherwise look where you directed are kept informed (but also useful for you to have indicated where to find possible solutions to Silverlight issues and so forth).

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spaceman
Contributor
1,200 Views
Message 9 of 13

Re: BT Sport and Silverlight

I am on 8.1,and had the same problem.I installed 'ccleaner' and after it had deleted a few files,I uninstalled silverlight from my programmes.I then went to Microsoft.com/getsilverlight and downloaded 'silverlight'again.B T Sport is now o/k.You must use Internet Explorer.It no longer works with Google Chrome. It's worth a try.

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Distinguished Guru
Distinguished Guru
1,152 Views
Message 10 of 13

Re: BT Sport and Silverlight

You don't have to use Internet Explorer for Silverlight - it works with Firefox and presumably other browsers. IE does seem to work more smoothly though, possibly because they're both blessed with the magic of Microsoft.Smiley Sad

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