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DarrenDev
BT Sport Expert
543 Views
Message 31 of 44

Re: BT Sport app Login issue PS4

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Do you have an active BT Sport subscription @gemeducation ? You'll not be able to log in without one.
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DarrenW
BT TV Expert
539 Views
Message 32 of 44

Re: BT Sport app Login issue PS4

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Hi @gemeducation 

You're issue is fixed, sorry for the inconvenience. 

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gemeducation
Beginner
533 Views
Message 33 of 44

Re: BT Sport app Login issue PS4

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Not gonna think about the angst from lost games ....... taking the positives ...... it’s let me in THANK U ....... let’s see what 2moro brings 🙏. Appreciated 

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Joe3010
Beginner
459 Views
Message 34 of 44

Re: BT Sport app Login issue Xbox One

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Hi 

I’m having the same issue in that when I log in it comes up with the error code: ID153

How do I solve this? 

 

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DarrenDev
BT Sport Expert
450 Views
Message 35 of 44

Re: BT Sport app Login issue Xbox One

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First step is to make sure the account with your BT Sport subscription is applied to your BT ID. Follow the instructions here: www.bt.com/help/id003
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Joe3010
Beginner
448 Views
Message 36 of 44

Re: BT Sport app Login issue Xbox One

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Have already done this to set it up on another system 

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DarrenDev
BT Sport Expert
436 Views
Message 37 of 44

Re: BT Sport app Login issue Xbox One

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Please send me a DM with the BT ID you're using @Joe3010 ... I'll take a look

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Michellekfrench
Beginner
415 Views
Message 38 of 44

Re: BT Sport app Login issue (Xbox)

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Hi, I am having this issue as I just got the tv off someone else. How can I resolve please? Thanks 

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DarrenDev
BT Sport Expert
413 Views
Message 39 of 44

Re: BT Sport app Login issue (Xbox)

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@Michellekfrench if you have a BT Sport subscription then first step is to follow the instructions at www.bt.com/help/id003

If you still have issues, send me a DM with your BT ID and I'll take a look

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mhallino83
Beginner
278 Views
Message 40 of 44

Re: BT Sport app Login issue (Xbox)

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Hi,

I’m also having the same issues when attempting to login into the BT sport app on Xbox and iOS.

error code: ID153

Mike

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